Privacy

1851545 Ontario Ltd., doing business as Universal Marketing Group, operates this website and is responsible for personal information processed through the website.

Universal Marketing EU e.U. uses this website as its Austrian web presence through universal-marketing.at. Enquiries specifically directed to the Austrian business are handled by that entity.

Canada / general: office@universal-marketing.ca

Austria: office@universal-marketing.at

What you send us. If you use the contact form, we process your name, email address and the content of your message in order to receive, evaluate and respond to your enquiry. The form is submitted through our website infrastructure and delivered to our business email account through Lovable's connector gateway, which sends it via our business Gmail account. Alternatively, you can contact us directly by email.

Technical information. Our hosting and delivery infrastructure processes standard request data such as IP address, timestamp, requested page, referrer and browser user agent in order to serve pages and keep the site secure.

Providing information through the contact form is voluntary. If you do not provide the required information, we cannot receive or respond to your enquiry through the form.

We do not use personal information submitted through this website for automated decision-making or profiling.

Europe / Austria. Where the GDPR applies, our processing is based, as applicable, on responding to your request or pre-contractual communication; on our legitimate interests in operating and securing the website and handling legitimate business enquiries; and on legal obligations.

Canada. Personal information under our control in Canada is handled in line with applicable Canadian private-sector privacy requirements, including PIPEDA where it applies.

We retain enquiries only for as long as reasonably necessary to respond, evaluate the opportunity, maintain relevant business records or meet legal obligations.

Information connected with an actual business relationship may be retained as required for business, accounting, tax or legal purposes.

We do not sell personal information.

Technical service providers may process limited information where necessary to host, operate, secure the website and deliver enquiries. Contact-form submissions are handled by Lovable's connector gateway and delivered via Google (Gmail) to our business email account.

Where personal information is processed outside the European Economic Area, we apply the transfer requirements and safeguards required by applicable law.

We do not use analytics, advertising pixels or behavioural tracking technologies. Typefaces are self-hosted and served from this website, so no font request is made to a third-party provider. We store your language preference in your browser's local storage so the selector persists across visits. Our hosting infrastructure also processes the technical information necessary to deliver and secure the website.

Europe / Austria. You have the rights of access, correction, erasure, restriction of processing, data portability and objection, and you can withdraw any consent at any time with effect for the future. You also have the right to complain to the Austrian Data Protection Authority (Österreichische Datenschutzbehörde). Requests relating to Austria: office@universal-marketing.at.

Canada. You may request access to the personal information we hold about you, ask us to correct it, or raise a privacy concern: office@universal-marketing.ca. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

Canada / general: office@universal-marketing.ca

Austria: office@universal-marketing.at